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Terms & Conditions

Last Updated: September 2026

Welcome to the Avanti Events Ltd. website. These Terms & Conditions govern your access to and use of this website and the online services offered through it.

By accessing this website, submitting an inquiry, or placing an order through Avanti Events Ltd. or a service linked through our website, you agree to these Terms & Conditions.

If you do not agree with these terms, please do not use the website.

 

1. About Avanti Events Ltd.

Avanti Events Ltd. is a restaurant and food-service business located in Newmarket, Ontario, offering dine-in, takeout, group ordering, catering, school lunch programs, and related food services.

Throughout these Terms, "Avanti," "Avanti Events Ltd.," "we," "us," and "our" refer to the business operating Avanti Events Ltd..

 

2. Website Information

We make reasonable efforts to ensure that information presented on our website is accurate and current. However, menus, ingredients, prices, photographs, descriptions, hours, availability, promotions, and other website content may change without notice.

Website photographs are intended to represent our products but actual food presentation, portions, packaging, ingredients, and appearance may vary.

We reserve the right to correct errors or omissions at any time.

 

3. Menu Availability

Menu items are subject to availability and may be changed, substituted, or discontinued without notice.

Certain features, seasonal items, rotating menu items, or limited-quantity products may only be available while supplies last.

We reserve the right to refuse or cancel an order when an item is unavailable. Where payment has already been collected for an item we cannot provide, an appropriate substitution or refund will be offered.

 

4. Pricing & Taxes

All prices are displayed in Canadian dollars unless otherwise indicated.

Applicable taxes and any additional charges will be shown or applied as required.

Prices displayed on third-party ordering or delivery platforms may differ from prices offered directly by Avanti Events Ltd..

We reserve the right to change prices without notice.

 

5. Online Orders

Customers are responsible for reviewing their order carefully before submitting it, including menu selections, quantities, pickup or delivery information, dietary requests, and contact information.

Submitting an order does not necessarily guarantee acceptance. An order may be declined or cancelled due to product availability, technical errors, operational limitations, payment issues, or other circumstances.

Customers should review their order confirmation and contact us promptly if an error is identified.

 

6. Pickup & Delivery

Customers selecting pickup are responsible for collecting their order at the location and time specified in their confirmation.

Estimated preparation and delivery times are provided as a convenience and are not guaranteed. Circumstances such as order volume, traffic, weather, third-party delivery services, or other conditions outside our reasonable control may affect timing.

Where delivery is provided by a third-party service, additional terms and conditions of that provider may apply.

 

7. Food Allergies & Dietary Requirements

Avanti Events Ltd. takes food allergies and dietary requests seriously. However, our food is prepared in a commercial kitchen where common allergens are present and where equipment, preparation areas, cooking surfaces, utensils, storage areas, and ingredients may be shared.

We cannot guarantee that any menu item is completely free from allergens or cross-contact.

Customers with food allergies, intolerances, or significant dietary restrictions should inform us before placing an order and should speak directly with a member of our team where appropriate.

Menu descriptions and dietary designations are provided as general guidance and should not be relied upon as a guarantee that a product is suitable for a particular allergy or medical dietary requirement.

 

8. Catering & Group Orders

Catering, office lunches, group orders, and other larger food-service orders may be subject to additional terms regarding minimum order quantities, deposits, payment deadlines, delivery charges, order changes, cancellations, equipment, and service requirements.

Where a separate quotation, proposal, contract, order confirmation, or catering agreement has been provided, the terms contained in that document will apply to that order and will take precedence over these general website Terms & Conditions where there is a conflict.

 

9. School Lunch Programs

School lunch orders may be subject to program-specific ordering deadlines, menus, pricing, cancellation policies, delivery arrangements, and third-party ordering-platform terms.

Parents, guardians, schools, and program coordinators are responsible for reviewing applicable menu information and communicating relevant dietary or allergy concerns as required.

School lunch orders submitted after an applicable deadline may not be accepted or modified.

 

10. Cancellations, Changes & Refunds

Because food may be prepared specifically for an order, cancellations, changes, or refunds cannot always be accommodated once preparation has begun.

If there is a problem with your order, please contact Avanti Events Ltd. as soon as reasonably possible.

Where we determine that an order was incorrectly prepared, materially incomplete, or otherwise not provided as ordered, we may, depending on the circumstances, offer a replacement, correction, account credit, or refund.

Refunds are not automatically provided solely because of personal taste or preference.

Separate cancellation and refund terms may apply to catering, group orders, school lunch programs, special orders, or promotional purchases.

 

11. Promotions & Offers

Promotions, discount codes, loyalty offers, complimentary items, and other special offers may be subject to additional conditions, expiration dates, availability, minimum purchases, or other restrictions.

Unless otherwise stated, promotions cannot be combined and have no cash value.

We reserve the right to modify, suspend, or discontinue a promotion where reasonably necessary.

 

12. Third-Party Services & Links

Our website may contain links to third-party websites or services, including online ordering, payment, delivery, social media, maps, or other platforms.

These third-party services operate independently from Avanti Events Ltd. and may have their own terms, privacy policies, fees, and practices.

We are not responsible for the content, availability, security, accessibility, or operation of third-party websites or services.

 

13. Website Use

You agree not to use this website in any manner that could damage, disable, interfere with, or compromise the website or its operation.

You may not attempt to gain unauthorized access to our website, systems, customer information, accounts, or related technology.

You may not use automated tools to scrape, copy, reproduce, or systematically extract website content without our written permission.

 

14. Intellectual Property

Unless otherwise indicated, the Avanti Events Ltd. name, logo, branding, website design, photographs, graphics, menu content, written material, and other original content appearing on this website are owned by or licensed to Avanti Events Ltd. and are protected by applicable intellectual property laws.

Website content may be viewed and used for personal, non-commercial purposes.

It may not be copied, reproduced, modified, distributed, published, sold, or commercially exploited without prior written permission.

 

15. Limitation of Liability

To the extent permitted by applicable law, Avanti Events Ltd. will not be responsible for indirect, incidental, special, or consequential losses arising from the use or inability to use this website or third-party services linked through it.

Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited under applicable law.

 

16. Privacy

Personal information collected through our website or services is handled in accordance with our Privacy Policy.

By using the website, you acknowledge that information may be processed as described in that policy.

 

17. Accessibility

Avanti Events Ltd. is committed to providing an inclusive and accessible experience.

Information regarding our approach to website accessibility and how to request assistance can be found in our Accessibility Statement.

 

18. Changes to These Terms

We may update these Terms & Conditions periodically to reflect changes to our website, services, policies, or applicable requirements.

Updates will be posted on this page with a revised "Last Updated" date.

Your continued use of the website following an update constitutes acceptance of the revised Terms to the extent permitted by law.

 

19. Governing Law

These Terms & Conditions are governed by the laws of the Province of Ontario and the applicable federal laws of Canada.

Any dispute relating to these Terms or the use of this website will be subject to the jurisdiction of the courts of Ontario, subject to any rights or remedies available under applicable consumer protection legislation.

 

20. Contact Us

Questions regarding these Terms & Conditions may be directed to:

Avanti Events Ltd.
Newmarket, Ontario, Canada
Email: info@getavanti.ca
Telephone: 905-895-5082

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